Encore Theme Abu Dhabi Jobs 2022 Apply For Administrator Jobs Careers in UAE

Encore Theme Abu Dhabi Jobs 2022 Apply For Administrator Jobs Vacancies in Abu Dhabi | Encore Theme Jobs In Abu Dhabi, UAE | Latest Government Jobs Near Me in Encore Theme | Encore Theme Employment Job Opportunities in Abu Dhabi | Encore Theme Careers Notification at www.encoretheme.com. Jobs in UAE Government.

Dear Job Seekers If You Are Looking For Job in Encore Theme Abu Dhabi Jobs Then This is A Good Career Opportunity For You | It is For Freshers and Experienced Candidates | If You Are Interested to Work With Encore Theme, Then You Can Apply Online For Administrator Job With The Help of Our Job Portal | The Job Details Are Given Below By Us in Which You Can Check Eligibility, Age Limit and Job Criteria.


Encore Theme Abu Dhabi Careers 2022 – Apply For Administrator Hiring In Abu Dhabi

Encore Theme Vacancy 2022:- There is A Good News For The People Who Are Looking For The Job of Administrator in Encore Theme | Here We Are Going to Share Information About Administrator Jobs | The Average Salary Package For The Above Administrator Vacancy by Encore Theme Jobs Pays As AED 3947.00 per month Salary | Encore Theme Indeed Jobs in UAE | You Fulfil All Eligibility Criteria of Administrator Job in Encore Theme, and Interested To Work With Encore Theme Abu Dhabi Then Can Apply For Administrator Jobs.

Brief About For Encore Theme Administrator Vacancies in Abu Dhabi

Company/Organisation Encore Theme
Job Profile/Vacant Position Administrator Jobs
Salary AED 3947.00  per month
Job Location Jobs In Abu Dhabi
Job Type Government Jobs in UAE

Age Details for Encore Theme Abu Dhabi Jobs 2022

Note:- Applicants Must Be at Least 18 years of Age to Apply For Encore Theme Jobs | as per The Company Regulations of The UAE Government Applicants Must Confirm The Age Information in The Official Notification Published by The Authorities.

Encore Theme Administrator Job Vacancies Description?

Read full job description below:-

Abu Dhabi, United Arab Emirates
2920948
Job Description

Role Purpose

The purpose of the role is to resolve, maintain and manageclient’s software/ hardware/ network based on the service requestsraised from the end-user as per the defined SLA’s ensuring clientsatisfaction

Do

Ensure timely response of all the tickets raised by theclient end user
Service requests solutioning by maintaining quality parameters
Act as a custodian of client’s network/ server/ system/storage/ platform/ infrastructure and other equipment’s to keeptrack of each of their proper functioning and upkeep
Keep a check on the number of tickets raised (dial home/ email/chat/ IMS), ensuring right solutioning as per the defined resolutiontimeframe
Perform root cause analysis of the tickets raised and create anaction plan to resolve the problem to ensure right client satisfaction
Provide an acceptance and immediate resolution to the high prioritytickets/ service
Installing and configuring software/ hardware requirements based onservice requests
100% adherence to timeliness as per the priority of each issue, tomanage client expectations and ensure zero escalations
Provide application/ user access as per client requirements andrequests to ensure timely solutioning
Track all the tickets from acceptance to resolution stage as per theresolution time defined by the customer
Maintain timely backup of important data/ logs and managementresources to ensure the solution is of acceptable quality to maintainclient satisfaction
Coordinate with on-site team for complex problem resolution andensure timely client servicing
Review the log which Chat BOTS gather and ensure all the servicerequests/ issues are resolved in a timely manner

Stakeholder Interaction

Stakeholder Type

Stakeholder Identification

Purpose of Interaction

Internal

Project Manager

For governance and client relationship management

On-site project team

To resolve the complex problem/ issues at the site

Lead/ Sr. Administrator

Guide the administrators with the complex problems

External

Client

Resolving the tickets/ queries and servicing them

 

Display

Lists the competencies required to perform this role effectively:

Functional Competencies/ Skill
Process Excellence – Ability to follow the standards and normsto produce consistent results, provide effective control and reductionof risk – Expert
Systems Thinking – Understanding of the Wipro system(interrelatedness, interdependencies and boundaries) and perform problemsolving in a complex environment – Competent
Technical knowledge – knowledge of the various devices/network etc which the administrator have to service – Expert

Competency Levels

Foundation

Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.

Competent

Consistently demonstrates the full range of the competency withoutguidance. Extends the competency to difficult and unknown situations aswell.

Expert

Applies the competency in all situations and is serves as a guide toothers as well.

Master

Coaches others and builds organizational capability in the competencyarea. Serves as a key resource for that competency and is recognisedwithin the entire organization.

Behavioral Competencies
Problem solving
Execution excellence
Passion for results
Collaborative working

Deliver

No.

Performance Parameter

Measure

1.

100% adherence to SLA/ timelines

Multiple cases of red time

Zero customer escalation

Client appreciation emails

2.

EUC Consulting

How To Apply For Encore Theme Jobs 2022

» First of all read the official Notification Carefully and Collect all the Necessary Documents Related to the Jobs.

» Login to Encore Theme official website www.encoretheme.com

» Select Administrator Profile.

» Fill all the Required Documents on the Prescribed Application form Carefully.

» After completing the filled Application Form, once Check if there is any Mistake If Everything is fine then click on Submit Button Now.

» Now take a Print out of the Application Form and keep it with you for Future Reference.

Encore Theme Jobs 2022 – Apply For Administrator Jobs in Abu Dhabi
Apply Now Here

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