UDrive Dubai Jobs 2022 Apply For Customer Service Representative Jobs Careers in UAE

UDrive Dubai Jobs 2022 Apply For Customer Service Representative Jobs Vacancies in Dubai | UDrive Jobs In Dubai , UAE | Latest Government Jobs Near Me in UDrive | UDrive Employment Job Opportunities in Dubai | UDrive Careers Notification at www.udrive.ae. Jobs in UAE Government.

Dear Job Seekers If You Are Looking For Job in UDrive Dubai Jobs Then This is A Good Career Opportunity For You | It is For Freshers and Experienced Candidates | If You Are Interested to Work With UDrive, Then You Can Apply Online For Customer Service Representative Job With The Help of Our Job Portal | The Job Details Are Given Below By Us in Which You Can Check Eligibility, Age Limit and Job Criteria.

UDrive Dubai Careers 2022 – Apply For Customer Service Representative Hiring In Dubai

UDrive Vacancy 2022:- There is A Good News For The People Who Are Looking For The Job of Customer Service Representative in UDrive | Here We Are Going to Share Information About Customer Service Representative Jobs | The Average Salary Package For The Above Customer Service Representative Vacancy by UDrive Jobs Pays As AED 3349.00 per month Salary | UDrive Indeed Jobs in UAE | You Fulfil All Eligibility Criteria of Customer Service Representative Job in UDrive, and Interested To Work With UDrive Dubai Then Can Apply For Customer Service Representative Jobs.

Brief About For UDrive Customer Service Representative Vacancies in Dubai

Company/Organisation UDrive
Job Profile/Vacant Position Customer Service Representative Jobs
Salary AED 3349.00 per month
Job Location Jobs In Dubai
Job Type Government Jobs in UAE

Age Details for UDrive Dubai Jobs 2022

Note:- Applicants Must Be at Least 18 years of Age to Apply For UDrive Jobs | as per The Company Regulations of The UAE Government Applicants Must Confirm The Age Information in The Official Notification Published by The Authorities.

UDrive Customer Service Representative Job Vacancies Description?

Read full job description below:-

Please apply only if you are flexible to work in Night Shifts.

Key Responsibilities and Duties:

Receiving and placing calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the service.
Responding to all tickets received through chats, calls, emails, in person, social media etc based on the SLA set.
Responding efficiently and accurately to customers, providing possible solutions, and ensuring that customers feel supported and valued.
Follow communication procedures, guidelines and policies and suggest improvement to team leaders.
Act as a point of contact between field staff and customer to assist customers in emergency situations
Document all call information according to standard operating procedures
Resolutions and escalations

Take ownership of customers issues and follow problems through to resolution
Escalating queries and concerns via immediate report to the supervisor/manager including any critical system/app failures.
Prioritize and organizes task properly with handling of distractions in a professional manner.
Must be Keen to learn new market technology and a general know how of mobility industry
Proactive outreach and ability to promote B2B product offerings
Providing feedback to the team leader to help outline customer journey, user flows, features, bugs, etc)
Coordination with operations team including Operations Executive, driver’s, team lead etc for better service on time to the Customers
Co-ordinating with operations and finance and other relevant departments to find appropriate solutions to customer queries.
Assist customers on any channel assigned by the team leader or supervisor.


Diploma or University Degree in Business, Communications, and Marketing discipline
Experience in the mobility/Transportation industry/ e-commerce, healthcare, F&B
2 years of Call center or customer service experience is a MUST
Arabic would be a huge plus
Tech Savvy (Basic system and software knowhow, Helpdesk ticketing system, reporting system, CRM system)
Soft Skills

Solid Sales, negotiation Skills
Innovative mindset and high EQ
Grit and a can-do attitude
Analytical and Critical Thinking ability
Must have attention to detail and proactive approach to support.
Should be able to work in Morning, Evening & Night on rotational basis
Should be able to work in a cross-functional environment and connect the dots.

How To Apply For UDrive Jobs 2022

» First of all read the official Notification Carefully and Collect all the Necessary Documents Related to the Jobs.

» Login to UDrive official website www.udrive.ae

» Select Customer Service Representative Profile.

» Fill all the Required Documents on the Prescribed Application form Carefully.

» After completing the filled Application Form, once Check if there is any Mistake If Everything is fine then click on Submit Button Now.

» Now take a Print out of the Application Form and keep it with you for Future Reference.

UDrive Jobs 2022 – Apply For Customer Service Representative Jobs in Dubai
Apply Now Here

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