Wipro Abu Dhabi Jobs 2022 Apply For Technical Lead Jobs Vacancies in Abu Dhabi | Wipro Jobs In Abu Dhabi, UAE | Latest Government Jobs Near Me in Wipro | Wipro Employment Job Opportunities in Abu Dhabi | Wipro Careers Notification at www.Wipro.com. Jobs in UAE Government.
Dear Job Seekers If You Are Looking For Job in Wipro Abu Dhabi Jobs Then This is A Good Career Opportunity For You | It is For Freshers and Experienced Candidates | If You Are Interested to Work With Wipro , Then You Can Apply Online For Technical Lead Job With The Help of Our Job Portal | The Job Details Are Given Below By Us in Which You Can Check Eligibility, Age Limit and Job Criteria.
Wipro Abu Dhabi Careers 2022 – Apply For Technical Lead Hiring In Abu Dhabi
Wipro Vacancy 2022:- There is A Good News For The People Who Are Looking For The Job of Technical Lead in Wipro | Here We Are Going to Share Information About Technical Lead Jobs | The Average Salary Package For The Above Technical Lead Vacancy by Wipro Jobs Pays As AED 7100.00-22100.00 per month Salary | Wipro Indeed Jobs in UAE | You Fulfil All Eligibility Criteria of Technical Lead Job in Wipro , and Interested To Work With Wipro Abu Dhabi Then Can Apply For Technical Lead Jobs.
Brief About For Wipro Technical Lead Vacancies in Abu Dhabi
|Job Profile/Vacant Position||Technical Lead Jobs|
|Salary||AED 7100.00-22100.00 per month|
|Job Location||Jobs In Abu Dhabi|
|Job Type||Government Jobs in UAE|
Age Details for Wipro Abu Dhabi Jobs 2022
Note:- Applicants Must Be at Least 18 years of Age to Apply For Wipro Jobs | as per The Company Regulations of The UAE Government Applicants Must Confirm The Age Information in The Official Notification Published by The Authorities.
Wipro Technical Lead Job Vacancies Description?
Read full job description below:-
The purpose of the role is to support process delivery byensuring daily performance of the Production Specialists, resolvetechnical escalations and develop technical capability within theProduction Specialists.
Oversee and support process by reviewing daily transactionson performance parameters
Review performance dashboard and the scores for the team
Support the team in improving performance parameters byproviding technical support and process guidance
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
Ensure standard processes and procedures are followed to resolveall client queries
Resolve client queries as per the SLA’s defined in thecontract
Develop understanding of process/ product for the team membersto facilitate better client interaction and troubleshooting
Document and analyze call logs to spot most occurring trends toprevent future problems
Identify red flags and escalate serious client issues to Teamleader in cases of untimely resolution
Ensure all product information and disclosures are given toclients before and after the call/email requests
Avoids legal challenges by monitoring compliance with serviceagreements
Handle technical escalations through effective diagnosis andtroubleshooting of client queries
Manage and resolve technical roadblocks/ escalations as per SLAand quality requirements
If unable to resolve the issues, timely escalate the issues toTA & SES
Provide product support and resolution to clients by performinga question diagnosis while guiding users through step-by-step solutions
Troubleshoot all client queries in a user-friendly, courteousand professional manner
Offer alternative solutions to clients (where appropriate) withthe objective of retaining customers’ and clients’ business
Organize ideas and effectively communicate oral messagesappropriate to listeners and situations
Follow up and make scheduled call backs to customers to recordfeedback and ensure compliance to contract SLA’s
Build people capability to ensure operational excellence andmaintain superior customer service levels of the existing account/client
Mentor and guide Production Specialists on improving technicalknowledge
Collate trainings to be conducted as triage to bridge the skillgaps identified through interviews with the Production Specialist
Develop and conduct trainings (Triages) within products forproduction specialist as per target
Inform client about the triages being conducted
Undertake product trainings to stay current with productfeatures, changes and updates
Enroll in product specific and any other trainings per clientrequirements/recommendations
Identify and document most common problems and recommendappropriate resolutions to the team
Update job knowledge by participating in self learningopportunities and maintaining personal networks
How To Apply For Wipro Jobs 2022
» First of all read the official Notification Carefully and Collect all the Necessary Documents Related to the Jobs.
» Login to Wipro official website www.Wipro .com
» Select Technical Lead Profile.
» Fill all the Required Documents on the Prescribed Application form Carefully.
» After completing the filled Application Form, once Check if there is any Mistake If Everything is fine then click on Submit Button Now.
» Now take a Print out of the Application Form and keep it with you for Future Reference.
Wipro Jobs 2022 – Apply For Technical Lead Jobs in Abu Dhabi
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